Unflappable Drayk Death Knight Posted May 21, 2011 Share Posted May 21, 2011 I dont know if this is the right forum but, i didnt get the serial numbers for the Geneforge game. I just purchased the game and all i got was a receipt email. It is Order #22766 and my email is deathknight1728@aol.com. Any help is great as i would like to go further in the game. Quote Link to comment Share on other sites More sharing options...
Magnificent Ornk Dikiyoba Posted May 21, 2011 Share Posted May 21, 2011 You're going to want to send an e-mail containing this information to spidweb@spiderwebsoftware.com. But only if it's been a few days without the registration code--the company is small and does registration manually, so sometimes it can take a while to get your code. Dikiyoba. Quote Link to comment Share on other sites More sharing options...
Unflappable Drayk Death Knight Posted May 21, 2011 Author Share Posted May 21, 2011 I actually already sent that email. Quote Link to comment Share on other sites More sharing options...
Unflappable Drayk Death Knight Posted May 21, 2011 Author Share Posted May 21, 2011 Ok. I just sent another code to that address and it contains the order number. Its weird because i just read the email again and i noticed that it says that it should take a day. Maybe they are busy, Il wait a little. Quote Link to comment Share on other sites More sharing options...
Hatchling Cockatrice Randomizer Posted May 22, 2011 Share Posted May 22, 2011 It's slower over the weekend. Quote Link to comment Share on other sites More sharing options...
Hatchling Cockatrice ex post slarto Posted May 22, 2011 Share Posted May 22, 2011 The fact that the ordering web site does not mention that you may have to wait several days for your codes remains, IMHO, a glaring problem. Most online ordering systems are _not_ run by humans and dispense codes more or less immediately, therefore many SW customers expect an immediate code, not a delay of several days. It is particularly embarassing when this happens right after a game is released, which has sometimes been on a Friday, or right before Thanksgiving, etc. Quote Link to comment Share on other sites More sharing options...
Garrulous Glaahk Venom Posted May 23, 2011 Share Posted May 23, 2011 I'd call them, if you have the option. It's very instant. Quote Link to comment Share on other sites More sharing options...
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