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Download Hassles


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waterplant waterplant

Shadowwalker

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Posted 23 May 2016 - 03:48 AM #1 Download Hassles

Hi.

I've just tried to unlock the Avernum 2 game and am having no luck. I went to the purchase page which gave me an option of paypal or amazon so I signed up to paypal (and paid for the key) who then sent me a link to humble bundle. I followed the steps to retrieve my key but the page for the final step says 'Safari can't open page'. I even signed up to humble bundle but still no joy. I then filled out the form asking for help but they said their 'Ninjas' would take about 3 days to get back to me.

I this right? Have I missed something? It used to be that players could send c/c details to admin and the key was available immediately in one step without having to sign up to external sites.

If there's a straightforward way to access my key (which I have paid for) could someone let me know please?
'Flowers and trees don't cool you out and go "beep" in your ear.'

Lilith Lilith

in before the apocalypse

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Posted 23 May 2016 - 04:05 AM #2 Download Hassles

Do you remember the exact error message you got when trying to open the page? It could be some kind of transient server error, in which case it might go away if you try again in a little while.

If you email Spiderweb directly at support@spiderwebsoftware.com they might be able to help you further.

waterplant waterplant

Shadowwalker

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Posted 23 May 2016 - 04:10 AM #3 Download Hassles

Thanks Lilith.

I tried accessing it from my phone but that wasn't good either. If I can't sort it out I will email Spiderweb.

Cheers.
'Flowers and trees don't cool you out and go "beep" in your ear.'

waterplant waterplant

Shadowwalker

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Posted 23 May 2016 - 03:15 PM #4 Download Hassles

The link to my key decided to work this morning.

I am beginning to realise that I'm in a kind of sad relationship with technology. It promises entertainment and convenience but delivers mostly disappointment and humiliation. And I fall for it. Every time...
'Flowers and trees don't cool you out and go "beep" in your ear.'




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