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Given incorrect registration # for Geneforge bundle?


loolie

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While frittering away my anxiety over the release of Crystal Souls, I tought I would give Geneforge a try. I'm liking it, so I bought it, and I was transferred over to a humblebundle/amazon site. Now, when I launch the game and try to register, it provides a code which I retype in the field provided, but it keeps saying I have the wrong code! A little help, please...

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Does the game give you any notifications about it being a demo version when you launch or exit it? Some third-party distributors provide versions of the game that are already unlocked, so you don't need to register them manually.

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No, it just kept telling me to enter the number provided above the field into the field itself, then telling me I had the wrong number. I tried uninstalling and reinstalling from the new .exe file provided though, and that seems to work. Thank you!

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No, it just kept telling me to enter the number provided above the field into the field itself, then telling me I had the wrong number.

That means you have the demo and not the registered version. The code it gives is one that you would provide when registering in order to get the correct registration code. I would suggest contacting support@spiderwebsoftware.com
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  • 3 weeks later...

I'm having this same problem, but uninstalling the demo then reinstalling the Humblebundle A4 installer didn't help. How do I fix it? Is it too late for a refund when it's been nearly a month? A6 works just fine, but A4 doesn't.

 

Just emailed support, but I'm paranoid that I'll never get a reply, or if I do, it will be useless and they'll never be able to help me, and suggest I re-purchase the bundle.

How can I be 100% certain this will not happen?

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