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Avernum 5 crash


tabascocat1
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Hi!

 

I am in The Drake Pillars outside of the main town at a door with a sign out front "Keep out! Sealed by order of Mayor Kilgore"

 

The door says it has a magical lock and when I cast the spell "Unlock door" the game crashes and takes me back to the desktop.

 

I am running on a new iMac and have not had any previous problems with this game or Avadon.

 

Any help??

 

Thanks much!

Tabascocat1

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Make sure you've followed all of the steps listed at the top of the tech support forum; they really do fix most issues. If a simple reboot doesn't fix the problem, you may have a corrupted game file. Reinstalling from scratch will fix this, and you can keep your saves (back them up just in case, I don't know if a reinstallation messes with Avernum saves). If that still doesn't fix it, the save itself may be corrupted, in which case reverting to an older save file will be necessary.

 

I hope this helps.

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By my recollection the uninstall does not affect the saves, but back them up anyway. The only backup I really needed was the one I didn't make.

 

You also need to make a copy of the irunin... files BEFORE uninstalling. The irunin.dat contains your license key. After re-installing Avernum 5, copy it back to restore your license. If this file proves to be corrupted, and you have purchased a full license, just delete the file, hop onto Spiderweb's website, and shoot an email to Jeff or Krizsan. Give them your name, the email address you used when you registered, your new email address if different and the new key code from the register menu. I know they keep some sort of records of legal users, and once verified, you will promptly get an email back with the new key.

 

How do I know they keep records? I've done this myself.

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