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Didnt get serial numbers in confirmation email


Death Knight
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I dont know if this is the right forum but, i didnt get the serial numbers for the Geneforge game. I just purchased the game and all i got was a receipt email. It is Order #22766 and my email is deathknight1728@aol.com.

 

Any help is great as i would like to go further in the game.

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You're going to want to send an e-mail containing this information to spidweb@spiderwebsoftware.com. But only if it's been a few days without the registration code--the company is small and does registration manually, so sometimes it can take a while to get your code.

 

Dikiyoba.

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The fact that the ordering web site does not mention that you may have to wait several days for your codes remains, IMHO, a glaring problem. Most online ordering systems are _not_ run by humans and dispense codes more or less immediately, therefore many SW customers expect an immediate code, not a delay of several days.

 

It is particularly embarassing when this happens right after a game is released, which has sometimes been on a Friday, or right before Thanksgiving, etc.

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