Eternal Phoenix

Yep. Spiderweb Software customer service > practically all other companies, especially compared to anyone else selling software

I rarely visit unless a new game is out. That's a good point. I do rather prefer to have the least buggy version of any software that I paid for. That's one of the main reasons that I'll probably continue paying the regular price through the official Spiderweb web site (in addition to wanting to support Jeff).

Hello all, I've been a fan of Spiderweb Software since the 1990s. I almost never post anything here. Recently, however, I have wanted to ask the community what they thought about the two-tiered pricing of Spiderweb games. As I am sure you are all aware, most of the more recent games sell for $15 or $20 on the official Spiderweb site. The same games are priced at $9.99 on Apple's App Store and on Steam. I have read Jeff's blog posts on the subject, and understand that people are unlikely to make a casual purchase on the App Store or Steam if the price is above $9.99. Furthermore, I greatly wish to support Jeff and his team so that there are many more Spiderweb games in the future. For that reason alone, I am inclined to pay the higher prices. This seems to be a limited "pay what you wish" approach, but with only two choices: "casual gamer" price and "support Spiderweb" price. I have always felt that these games are worth every penny that I spend on them. I also appreciate that prices are lower than what they used to be - I remember paying around $30 for each game in the past. At the same time, however, I should note that I am not made of money - there are many other things that I need to save it for. What are your thoughts on all of this?