Spidweb

I do not have the capacity to give unlimited copies of games out on iTunes and Steam. It's not an issue of what I would prefer or am willing to do ... It's just not possible on the systems. For example, on iTunes, I only get 50 promo codes for each release (iPad or App Store), total, period. - Jeff Vogel

I will be posting about this issue, here and on my blog, on the day that the Steam version comes out. Remember, our 3rd party distributors set prices, not us. We are only allowed to suggest prices. (This is what antitrust law allows.) The most likely outcome is that Avadon on Steam will be fairly cheap and that we will lower the price of the game on our site. In addition, future games directly from this site will be cheaper. For example, we've already announced that Avernum: Escape From the Pit will be $20. - Jeff Vogel

I just put up a blog post about design decisions I made for Avernum: Escape From the Pit and reasons behind them. It all concerns how training works. I hope you find it interesting. http://jeff-vogel.blogspot.com/2011/08/dont-ask-questions-until-player-can.html - Jeff Vogel

Thank you for bringing this to our attention. We'll get this fixed. - Jeff Vogel

There was indeed a bug where, if the beast died of poison, etc while waiting for Moritz'Kri to arrive, the game would be stuck. This is fixed in v1.0.1 on the ipad but the fix is not yet out yet for Mac/Windows. I'll get on that. In the meantime, redo the fight, and I'm sorry for the trouble. - Jeff Vogel

The icons are real. The skill tree is MUCH more relaxed than for Avadon. You can increase a skill up to the higher of the skills below it, not the lower. The skills match very closely with the skills in Avernum 6. For example, the top row combat skills are Riposte, Dual Wielding, Lethal Blow, Sniper. I will blog in much more detail about the skill system soon. - Jeff Vogel

We have finally announced our next title, Avernum: Escape From the Pit. You can learn more about this game at the main page: http://www.avernum.com/avernum/index.html We have created a FAQ to address some of the many questions Avernum fans will have: http://www.avernum.com/avernum/avernumFAQ.html Feel free to use this forum to ask questions, engage in wild speculation, and get ready for the glorious resurrection of the Avernum trilogy! - Jeff Vogel

Spells and Battle Discs. work like before. The former is bought from trainers. The latter is gained by training base weapon skills. - Jeff Vogel PS And yes, badass Level 3 versions of the spells are hidden everywhere, just like in original Avernum.

I would recommend going to http://www.spiderwebsoftware.com/avadon/techsupp.html and reading the section "Avadon Is Not Working Correctly." We've sold a LOT of copies and you are the only person who has reported to me a problem with these quests. (There've been bugs that were definitely my fault, and I received multiple reports on them.) That you have had two problems of this sort makes me suspect that redownloading the app would be a very good idea. (Or upgrading to v1.0.1 if you have not already.) Also, I know this is a pain, but I would love it if you sent me a saved game where I can see the problems with Orian or with the Huntress. Save the game to the upper left save slot, use iphone Explorer to pull off the folder Save0, and send it to support@spiderwebsoftware.com. I could look at it and track down the exact source of your problem. - Jeff Vogel

Also, I just sent you a private message using the forum software. Be sure to read it. - Jeff Vogel

If your e-mails were sent on Saturday, we won't read them until today, as we're closed on weekends. If you haven't heard from us by tonight, send another e-mail. If that still doesn't work, call us tomorrow at 206 789 4438. The Avadon key e-mail is automatically generated, so I can guarantee it was sent. If it didn't arrive, something odd might be happening on e-mail between us and you. That means that any responses we send to you might get lost too. A phone call might be necessary in this case, but we'll make sure you get the game you paid for. - Jeff Vogel

Thank you ... Very interesting. I will add a link to here from the Compatibility Guide. - Jeff Vogel

Those maps are awesome. If you'd like for us to link to them on the NEat Stuff page, send a note to support@spiderwebsoftware.com. - Jeff Vogel

This can happen when the game is failing to load a graphic. Try loading a saved game in a different area and see if you get the problem. What area are you in when the lagging happens? If there is a corrupted graphic, a reinstall may be necessary. Go here http://www.spiderwebsoftware.com/avadon/techsupp.html and read the "Not Working Correctly" section. - Jeff Vogel

"Customers are literally Jeff's bread and butter" Ewww. Now I'm going to have to add to our list of promises that we will never actually devour our customers. - Jeff Vogel

I am about to put this on the Avadon iPad tech support page. A Zone Has No Items In It There is a rare problem where players return to a previously visited zone and find that there are no items there. We are working to identify the cause of this problem. It may be that the game is being interrupted when it tries to create the save file. While this is unfortunate, it does not appear that the problem prevents players from continuing the game. Future zones, when you enter them, should have items as normal. You can report to us when this happens, and it might help us to identify the bug. In the meantime, you can proceed through the game normally.

DigitalOz, v1.0.1 will be available in the app store soon. I strongly suggest upgrading right away. A full app reinstall seems like a necessity here. If that doesn't help, start a new game with the new version of the app. If that doesn't work, consider going into iTunes and reinstalling iOS. - Jeff Vogel

The character label thing will be fixed in v1.0.1, which will be sent to Apple very soon. I'm still not sure what to do about the skill descriptions, as there is not always room on the screen to put them on the desired side. - Jeff Vogel

The original poster is right. You should totally be able to rotate the app's orientation. This will become possible in the v1.0.1 update, which I am submitting to Apple very soon. - Jeff Vogel

Crashes sound like they are a different problem. Could you give me more details about the crash? How often does it crash? What is happening in the game when it crashes? Reinstalling might very well help. I will submit a new version of Avadon to Apple this week. - Jeff Vogel

If you get this error ... "Talking error: Dialog script broken or absent." ... leave the zone and then return. You should me able to interact with characters normally. If you can't interact with characters, watch the text console for an different error message. Before the "Talking error: Dialog script broken or absent." message appears, you should see a different error. Send me the exact text of that error. - Jeff Vogel

I just got a saved game for a problem some people had where they got stuck in the Jhereth Deeps water trap. I fixed that problem and it shouldn't happen again in v1.0.1. I'm still working on the error where talking to people and opening doors doesn't work. A saved game would be a huge help for this one. Also, you can try turning on the text console in Settings and watching it to see if you can spot the script error that causes the problem and send me the exact text of it. - Jeff Vogel

I would love to look at saved games for all of these issues. To send me a saved game, first load the game where you have the problem and then save it to the upper left save slot. Then load up iPhone Explorer (http://www.macroplant.com/iphoneexplorer/) and extract the files in Avadon Documents folder Save0. (Save0 is the upper left save slot on the saved games window.) Send the files to support@spiderwebsoftware.com. I'll take a look and see if I can figure out what's happening. - Jeff Vogel

If someone who got stuck with this problem could use iphone explorer to get the Save20 folder and e-mail it to me, I would hugely appreciate it. I'd love to figure out what the problem is here. - Jeff Vogel

Nothing happens when you push any of the buttons at all? Wow. Very weird. I suggest going here http://www.spiderwebsoftware.com/avadon/techsupp.html and reading the "Avadon Is Not Working Correctly" section (at the bottom). - Jeff Vogel