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Tech Support

Having technical problems with a game? Post here. NOTE: This is not for hints or help advancing in the games.

Having problems?  Please include the following info in your post so we can help you!

 

1. Which game is having problems? (original Avernum 2 and Avernum 2: Crystal Souls are different games!)

2. What operating system are you using (Mac or WIndows?)

3. Did you download the game through Steam, Good Old Games, or another third-party distribution platform?

4. For graphics issues, please state your graphics setup (monitor, graphics card, CPU, etc.)

5. For gameplay issues, have you ever installed any mods, used an external "cheating" program, and/or edited game files yourself?

 

If you are using Steam and having a problem, try verifying your download.

1,632 topics in this forum

  1. Geneforge 1 requests 800x600 screen resolution

    By traveller,
    • 3 replies
    • 1.4k views

  2. Games either crash or show only black screen

    By 403pm,
    • 3 replies
    • 1.2k views

  3. Geneforge 1-3 Extreme Lag Before and After Fix

    By LegendaryMilkman,
    • 3 replies
    • 1.2k views

  4. avernum escape from the pit slow during map battles

    By fefe,
    • 1 reply
    • 951 views

  5. Problem to take screenshot

    By kabirgph,
    • 9 replies
    • 1.4k views

  6. Avadon 2 CPU use

    By sandbags,
    • 17 replies
    • 2.6k views

  7. Link in signature.

    By kabirgph,
    • 2 replies
    • 8.1k views

  8. bike racing games

    By kabirgph,
    • 1 reply
    • 803 views

  9. Avadon on the Surface Pro 3

    By Galymyr,
    • 4 replies
    • 1.4k views

  10. Lag on all pre geneforge 5 games.

    By Keith Kleekamp,   
    • 3 replies
    • 994 views

  11. Wrong res and aspect ratio on tablet for Avadon.

    By SlayaDud,
    • 0 replies
    • 717 views

  12. Avadon shuts down when saving

    By st1tchy,
    • 5 replies
    • 902 views

  13. Problem with some keys

    By bat2com,
    • 2 replies
    • 1.8k views

  14. Avernum - all items in containers disappeared

    By efertik,
    • 6 replies
    • 1.3k views

  15. Spiderweb Games in other languages

    By Mistah Q,   
    • 2 replies
    • 1k views

  16. Display Issue with Avernum: EFTP on MBP Retinas?

    By Mark Belanger,   
    • 8 replies
    • 1.5k views

  17. AEFTP: Demo -> App Store Saved Game Loss

    By Mark Belanger,   
    • 2 replies
    • 972 views

  18. Avernum iv health bug?

    By ZenRaven,   
    • 0 replies
    • 718 views

  19. Steam Avernum 5: Can't Change Resolution

    By Juan Carlo,
    • 3 replies
    • 3.7k views

  20. Geneforge 4 and the invisible mouse cursor

    By Aronaar,
    • 1 reply
    • 1.1k views

  21. Avadon stopped working

    By tawheeler789,
    • 3 replies
    • 895 views

  22. Problem With Keyboard Layout

    By Acheld,
    • 2 replies
    • 949 views

  23. A6 screen displayed only half top

    By Carranzero,
    • 4 replies
    • 850 views

  24. Registration Key?

    By powski,
    • 3 replies
    • 1k views

  25. Avernum: Escape from the Pit - can't save game

    By Bragrag,
    • 3 replies
    • 1.6k views

  26. Avadon on iPad 2

    By Matrowl,
    • 2 replies
    • 851 views

  27. Can't see abilities in Geneforge 3

    By Jim DiGriz,
    • 2 replies
    • 950 views

  28. Avadon 2 freezes in Temple of Aetius on MacBook Pro

    By Faithful Hand,   
    • 1 reply
    • 1.1k views

  29. Avadon 2 Book of Answers - Suggestion

    By Mage Master,   
    • 0 replies
    • 1.4k views

  30. Avadon 2 Crashes (PC)

    By Mage Master,   
    • 3 replies
    • 1.1k views

  31. Blank screen for some games after Windows 7 rebuild

    By bigw,
    • 14 replies
    • 4.9k views

  32. A5: Moving saves from a PC to another?

    By Zalman,
    • 2 replies
    • 825 views

  33. Issues with Sylo theme (PHP illegal string offset error)

    By Earth,
    • 13 replies
    • 4.3k views

  34. Avadon 2 OpenGL sluggish, DX crashes

    By Lord Yanaek,
    • 7 replies
    • 1.7k views

  35. Something is wrong with Encyclopedia Ermariana account creation

    By Xazo-Tak,
    • 2 replies
    • 871 views

  36. Avadon 2 and Tinkermage

    By Earth,
    • 6 replies
    • 1.1k views

  37. Geneforge Resolution unable to run

    By xensaya,
    • 3 replies
    • 1.6k views

  38. Installing Macintosh Games From CD: "Requires admin privileges to run."

    By Spidweb,
    • 7 replies
    • 8.3k views

  39. DirectInput Error & Failed to set up Mouse.

    By Samantha,   
    • 0 replies
    • 770 views

  40. Avadon 2: Screen turns weird colors when loading

    By tolkienfan37,
    • 3 replies
    • 868 views

  41. Screen resolution (Playing on a netbook)

    By Yukkkari,
    • 2 replies
    • 1.5k views

  42. Cannot install Avadon 2

    By GingerGlaahk,   
    • 7 replies
    • 1.4k views

  43. Avadon 2: Explain like I'm 4 years old

    By dolphindave,
    • 5 replies
    • 1.4k views

  44. Avadon 2 - cursor does not move smoothly

    By jaynjay,
    • 1 reply
    • 794 views

  45. Geneforge 5 Graphical Glitch

    By Learned Noremac,
    • 2 replies
    • 1.6k views

  46. Avadon for the ipad - no sound

    By Jwj,   
    • 3 replies
    • 1.3k views

  47. Avadon 2 Resolution

    By Tyranicus,
    • 3 replies
    • 1.5k views

  48. Captain Odil disappearance

    By dragonspeaker,   
    • 11 replies
    • 2.1k views

  49. Avadon 1 steam version crashing on first dungeon

    By Speedstersonic,
    • 11 replies
    • 1.6k views

  50. Avadon 2 demo - quest map update

    By peon,
    • 0 replies
    • 1.1k views
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