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kitsune641

cant register games

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Where did you get the game?

 

If you bought the games through the Spiderweb site, there may be a significant delay since it usually takes a real person to send you the registration code for most games.

 

Welcome to Spiderweb Software. Please leave your sanity at the door. You may even find it still there later. :)

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Then send an email to orders@spidewebsoftware.com with information about your purchase. Registration information should have been in the email from when you bought it, if you still have that email.

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Have you emailed Spiderweb about it? They can help you better than we can.

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This seems to be going around. Been trying to get some keys for a week now.

Nothing but deafening silence..........

Never used to be that way. Got them within 8 working hours.

Maybe they hired someone with a comprehension problem ?

 

Tom

LFOD !

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On 4/13/2018 at 3:23 PM, Randomizer said:

Then send an email to orders@spidewebsoftware.com with information about your purchase. Registration information should have been in the email from when you bought it, if you still have that email.

 

 

Little R missing in that email address... 

 

I just ordered games via paypal but I haven't received the code and the game stills says it is an unregistered copy although I installed the full version they sent. I guess I have to wait for a few hours to get that code on my email...

 

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Just as an update: in less than 2 days they replied from that email address to offer help. Thanks!!

 

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