Fledgling Fyora ViCosta Posted March 10, 2007 Share Posted March 10, 2007 Hi, I'm trying to contact SWS staff throught the email and PMs without any reply. Anyone knows what's going on? Thanks. Quote Link to comment Share on other sites More sharing options...
Magnificent Ornk Aran Posted March 10, 2007 Share Posted March 10, 2007 Emails to spidweb@spiderwebsoftware.com are usually answered promptly - during business hours in Pacific Time, of course. PMs probably won't work, and trying to get their attention on this forum even less so. Quote Link to comment Share on other sites More sharing options...
Fledgling Fyora ViCosta Posted March 10, 2007 Author Share Posted March 10, 2007 Quote: Originally written by Dr. Johann Georg Faust:Emails to spidweb@spiderwebsoftware.com are usually answered promptly - during business hours in Pacific Time, of course. Yeah, I email that one...twice. Quote: Originally written by Dr. Johann Georg Faust:PMs probably won't work, and trying to get their attention on this forum even less so. Ha, ok.....But why, if I may ask? Quote Link to comment Share on other sites More sharing options...
Magnificent Ornk Kelandon Posted March 10, 2007 Share Posted March 10, 2007 Spidweb spends very little time on these forums, except immediately following a game release. Jeff has delegated that responsibility to non-employees. Try the spidweb email again. They occasionally don't get/ignore an e-mail or two, for unknown reasons. Quote Link to comment Share on other sites More sharing options...
Well-Actually War Trall Spidweb Posted March 10, 2007 Share Posted March 10, 2007 The E-mail above is the correct one, and we read and respond to all messages we recieve. But E-mail is not a flawless technology. Not all messages reach us. If you have a different E-mail address, try sending from that one. - Jeff Vogel Quote Link to comment Share on other sites More sharing options...
Unflappable Drayk Radix Malorum Est Cupiditas Posted March 11, 2007 Share Posted March 11, 2007 Wouldn't sending a PM be better than sending an email? PMs trigger emails that are infinitely less likely to get blocked. Quote Link to comment Share on other sites More sharing options...
Magnificent Ornk Kelandon Posted March 11, 2007 Share Posted March 11, 2007 Some people don't have e-mail notification turned on. Quote Link to comment Share on other sites More sharing options...
Fledgling Fyora ViCosta Posted March 12, 2007 Author Share Posted March 12, 2007 Ok, thanks for the help, people....I'll try again. Quote Link to comment Share on other sites More sharing options...
Burgeoning Battle Gamma Eugi Posted March 27, 2007 Share Posted March 27, 2007 You know, you could just call them: I'd hasten to recommend you only do that during "business hours" (9am to 5pm) Pacific Time but Jeff likely has something set up to avoid getting calls in the middle of the night anyway. Also keep in mind that you'll likely be talking to his secretary (his wife I believe?) so being nice helps tons. Quote Link to comment Share on other sites More sharing options...
Magnificent Ornk Aran Posted March 27, 2007 Share Posted March 27, 2007 You know, 12 days is kind of late to post in a thread when the question has already been answered. Quote Link to comment Share on other sites More sharing options...
Hatchling Cockatrice Lilith Posted March 27, 2007 Share Posted March 27, 2007 Quote: Originally written by Eugi:Also keep in mind that you'll likely be talking to his secretary (his wife I believe?) so being nice helps tons. They're two different people. Mariann is his wife and Linda is his secretary. It's still prudent to be nice to her. Quote Link to comment Share on other sites More sharing options...
Burgeoning Battle Gamma Eugi Posted March 27, 2007 Share Posted March 27, 2007 Quote: Originally written by Dr. Johann Georg Faust:You know, 12 days is kind of late to post in a thread when the question has already been answered. I understand your concern but the post was still on the front page and I felt more information could be contributed. Admittedly I didn't check the date before posting but it's not my fault the forums get so little traffic Quote Link to comment Share on other sites More sharing options...
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