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Trying to Restart Avernum 4


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kourousx kourousx

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Posted 24 May 2016 - 05:10 AM #1 Trying to Restart Avernum 4

Hello All,

I got the Avernum Second trilogy via Steam.  Everything was fine until I inadvertently changed the "Resolution on Startup"

I now get the following error message in a small grey box:


Avernum 4 requires the monitor to be set to exactly 16 Bit color and at least 1024x768 resolution> Your monitor isn't set to a suitable resolution.  


Now, my Dell is 3 years old and Win8 doesn't give the option to set ANY 16-bit color. (Default is  1920x1200)   I tried a few different compatibility settings on the avernum4.exe and that hasn't worked either.

Help a brother out??

Lilith Lilith

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Posted 24 May 2016 - 05:23 AM #2 Trying to Restart Avernum 4

I think your best bet is to delete the file where the game's settings are stored: this will reset all of your preferences to the default but will leave your saved games intact. Look for a file called "Avernum 4 Settings": it should be inside the Avernum 4 Data folder, which in turn should be inside the Avernum 4 folder, which if you've got the Steam version should be inside the "common" folder inside the SteamApps folder inside your Steam library. Or it might be easier to just search your hard drive for a file with that name. Anyway, find and delete the Avernum 4 Settings file and hopefully that will solve your problem.

kourousx kourousx

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Posted 24 May 2016 - 06:09 AM #3 Trying to Restart Avernum 4

Very Strange



The settings file is missing.  Can't find it in the AV4 Data Folder.  Can't find it ANYWHERE on my C Drive.  


I'm still getting the grey box and the aforementioned error message.  



There was a file called AV4ScenData.dat, which I cut and pasted to the desktop -- to no effect. Whether in the Data folder or not, I still get the error.

Lilith Lilith

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Posted 24 May 2016 - 06:48 AM #4 Trying to Restart Avernum 4

The Steam version might store data differently. In that case, your easiest option might just be to uninstall (right-click the game in Steam and select "Delete Local Content") and reinstall. I'm not sure if this will preserve your saved games so you should probably back them up first if you do this.

kourousx kourousx

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Posted 24 May 2016 - 07:38 AM #5 Trying to Restart Avernum 4

I just did that -- no dice.  I also tried booting in Safe Mode  -- nope. This is so frustrating  


I appreciate your prompt replies Lilith.  Should I just e-mail support at this point?

Lilith Lilith

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Posted 24 May 2016 - 07:43 AM #6 Trying to Restart Avernum 4

That might be for the best. I'm fairly sure it should be just a matter of finding and deleting a preference file somewhere, but the difficulty is finding it.

There's one more thing I can think of to check: when you searched for the Avernum 4 Settings file on your hard drive, did you have the search settings set to find hidden files?

kourousx kourousx

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Posted 24 May 2016 - 07:48 AM #7 Trying to Restart Avernum 4

Yes, because I also searched my AppData folders. Should I include any files or screens?

Lilith Lilith

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Posted 24 May 2016 - 08:07 AM #8 Trying to Restart Avernum 4

I think the problem is clear enough just from your description. Plus it's usually better to not send attachments unless they're asked for first, to reduce the chance of your email getting accidentally caught in a spam filter.

kourousx kourousx

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Posted 24 May 2016 - 09:21 AM #9 Trying to Restart Avernum 4

OK thank you

kourousx kourousx

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Posted 25 May 2016 - 10:50 AM #10 Trying to Restart Avernum 4

An addendum:  Problem solved.  The settings file is called Avernum4Settings.dat  Just searching for Avernum4 settings wasn't good enough for Win8 search.




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