Fledgling Fyora plasticarmyman Posted March 20, 2012 Share Posted March 20, 2012 Windows 7 64bit now first things first...I have complete ownership privileges on my os, and all the folders that i am mentioning have the read only revoked...i am running the exe as administrator and have tried compatibility...nothing is working....this is what i keep getting, no matter what i do... "The installer has insufficient privileges to access this directory: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spiderweb Software. The Installation cannot continue. Log on as administrator or contact your system administrator." i don't know wtf to do..help please Quote Link to comment Share on other sites More sharing options...
Magnificent Ornk nikki. Posted March 20, 2012 Share Posted March 20, 2012 Windows 7 (and Vista, I think) go a bit screwy when you try to install things to that directory. Change the install location to something like C:\Games\Avadon, and it should work. Quote Link to comment Share on other sites More sharing options...
Ineffable Wingbolt BMA Posted March 20, 2012 Share Posted March 20, 2012 The folder you're referring to just contains the shortcuts of the game and not any actual game data (try disabling start menu shortcuts in the installer, if there's such an option). If these suggestions weren't enough, tell us which drive & folder you were trying to install to. Quote Link to comment Share on other sites More sharing options...
Understated Ur-Drakon Earth Posted March 20, 2012 Share Posted March 20, 2012 and also you could try run installer as administrator (right click installer and choose run as and there administrator). Quote Link to comment Share on other sites More sharing options...
Magnificent Ornk nikki. Posted March 20, 2012 Share Posted March 20, 2012 (Although, that hasn't always worked in the past for me, so it may not for you.) Quote Link to comment Share on other sites More sharing options...
Fledgling Fyora plasticarmyman Posted March 20, 2012 Author Share Posted March 20, 2012 Originally Posted By: A Creature I Don't Know Windows 7 (and Vista, I think) go a bit screwy when you try to install things to that directory. Change the install location to something like C:\Games\Avadon, and it should work. already tried that...it doesn't go past trying to create shortcuts in the start menu Originally Posted By: BMA The folder you're referring to just contains the shortcuts of the game and not any actual game data (try disabling start menu shortcuts in the installer, if there's such an option). If these suggestions weren't enough, tell us which drive & folder you were trying to install to. there is no such option and i think the explanation in the original post describes your second suggestion... Originally Posted By: Earth Empires and also you could try run installer as administrator (right click installer and choose run as and there administrator). you apparently did not read the original post Originally Posted By: A Creature I Don't Know (Although, that hasn't always worked in the past for me, so it may not for you.) yeah..i tried it...no bueno Quote Link to comment Share on other sites More sharing options...
Fledgling Fyora plasticarmyman Posted March 21, 2012 Author Share Posted March 21, 2012 I ended up having to create special permissions on the Start Menu folder by creating a group called Everyone and giving it full access...it finally installed...after being frustrated as all get out and sleeping on it i figured it out....thank you tech support if anyone else comes across this problem send me a message and i'll walk you through it Quote Link to comment Share on other sites More sharing options...
Easygoing Eyebeast The Mystic Posted March 22, 2012 Share Posted March 22, 2012 Originally Posted By: plasticarmyman "The installer has insufficient privileges to access this directory: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spiderweb Software. The Installation cannot continue. Log on as administrator or contact your system administrator." You're not supposed to install to the ProgramData folder, but to Program Files or (for 32-bit programs) "Program Files (x86)." However, Win7 is a bit finicky when you install games to those two directories, so it's better to do what was suggested and create a folder specifically for games in the root directory. Originally Posted By: plasticarmyman Originally Posted By: A Creature I Don't Know Windows 7 (and Vista, I think) go a bit screwy when you try to install things to that directory. Change the install location to something like C:\Games\Avadon, and it should work. already tried that...it doesn't go past trying to create shortcuts in the start menu Odd... I've been doing that for years, and it works just fine for me; I installed Avadon in "C:\Game Files\Avadon," and the installer and game ran perfectly. I also have Win7 64-bit. Quote Link to comment Share on other sites More sharing options...
Fledgling Fyora plasticarmyman Posted March 23, 2012 Author Share Posted March 23, 2012 Originally Posted By: The Mystic Originally Posted By: plasticarmyman "The installer has insufficient privileges to access this directory: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spiderweb Software. The Installation cannot continue. Log on as administrator or contact your system administrator." You're not supposed to install to the ProgramData folder, but to Program Files or (for 32-bit programs) "Program Files (x86)." However, Win7 is a bit finicky when you install games to those two directories, so it's better to do what was suggested and create a folder specifically for games in the root directory. Originally Posted By: plasticarmyman Originally Posted By: A Creature I Don't Know Windows 7 (and Vista, I think) go a bit screwy when you try to install things to that directory. Change the install location to something like C:\Games\Avadon, and it should work. already tried that...it doesn't go past trying to create shortcuts in the start menu Odd... I've been doing that for years, and it works just fine for me; I installed Avadon in "C:\Game Files\Avadon," and the installer and game ran perfectly. I also have Win7 64-bit. well the main problem is that the installer doesn't have those options...you can change the install directory, but it still tries to install shortcuts into the start menu, which is the default option for any installer in windows. So yeah, most of the time with most any regular installer, you have the option to add start menu and desktop shortcuts, this one does not give you the choice, it just goes right ahead and attempts it...and since it doesn't have the proper permissions to install it comes up with that error and then stops installing and my only option was to reverse the installation and try again and again... and no matter what solution you think works...the only one that did work was creating special group permissions in the Start Menu folder for Everyone, i do not know why i had to go all back asswards to do this...but it worked and the game is awesome Quote Link to comment Share on other sites More sharing options...
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