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Tech Support

Having technical problems with a game? Post here. NOTE: This is not for hints or help advancing in the games.

Having problems?  Please include the following info in your post so we can help you!

 

1. Which game is having problems? (original Avernum 2 and Avernum 2: Crystal Souls are different games!)

2. What operating system are you using (Mac or WIndows?)

3. Did you download the game through Steam, Good Old Games, or another third-party distribution platform?

4. For graphics issues, please state your graphics setup (monitor, graphics card, CPU, etc.)

5. For gameplay issues, have you ever installed any mods, used an external "cheating" program, and/or edited game files yourself?

 

If you are using Steam and having a problem, try verifying your download.

1,631 topics in this forum

  1. Games either crash or show only black screen

    By 403pm,
    • 3 replies
    • 1.2k views

  2. Geneforge 1-3 Extreme Lag Before and After Fix

    By LegendaryMilkman,
    • 3 replies
    • 1.2k views

  3. avernum escape from the pit slow during map battles

    By fefe,
    • 1 reply
    • 948 views

  4. Problem to take screenshot

    By kabirgph,
    • 9 replies
    • 1.4k views

  5. Avadon 2 CPU use

    By sandbags,
    • 17 replies
    • 2.6k views

  6. Link in signature.

    By kabirgph,
    • 2 replies
    • 8.1k views

  7. bike racing games

    By kabirgph,
    • 1 reply
    • 798 views

  8. Avadon on the Surface Pro 3

    By Galymyr,
    • 4 replies
    • 1.4k views

  9. Lag on all pre geneforge 5 games.

    By Keith Kleekamp,   
    • 3 replies
    • 986 views

  10. Wrong res and aspect ratio on tablet for Avadon.

    By SlayaDud,
    • 0 replies
    • 716 views

  11. Avadon shuts down when saving

    By st1tchy,
    • 5 replies
    • 901 views

  12. Problem with some keys

    By bat2com,
    • 2 replies
    • 1.8k views

  13. Avernum - all items in containers disappeared

    By efertik,
    • 6 replies
    • 1.3k views

  14. Spiderweb Games in other languages

    By Mistah Q,   
    • 2 replies
    • 1k views

  15. Display Issue with Avernum: EFTP on MBP Retinas?

    By Mark Belanger,   
    • 8 replies
    • 1.5k views

  16. AEFTP: Demo -> App Store Saved Game Loss

    By Mark Belanger,   
    • 2 replies
    • 970 views

  17. Avernum iv health bug?

    By ZenRaven,   
    • 0 replies
    • 717 views

  18. Steam Avernum 5: Can't Change Resolution

    By Juan Carlo,
    • 3 replies
    • 3.7k views

  19. Geneforge 4 and the invisible mouse cursor

    By Aronaar,
    • 1 reply
    • 1.1k views

  20. Avadon stopped working

    By tawheeler789,
    • 3 replies
    • 891 views

  21. Problem With Keyboard Layout

    By Acheld,
    • 2 replies
    • 945 views

  22. A6 screen displayed only half top

    By Carranzero,
    • 4 replies
    • 846 views

  23. Registration Key?

    By powski,
    • 3 replies
    • 1k views

  24. Avernum: Escape from the Pit - can't save game

    By Bragrag,
    • 3 replies
    • 1.6k views

  25. Avadon on iPad 2

    By Matrowl,
    • 2 replies
    • 851 views

  26. Can't see abilities in Geneforge 3

    By Jim DiGriz,
    • 2 replies
    • 945 views

  27. Avadon 2 freezes in Temple of Aetius on MacBook Pro

    By Faithful Hand,   
    • 1 reply
    • 1.1k views

  28. Avadon 2 Book of Answers - Suggestion

    By Mage Master,   
    • 0 replies
    • 1.4k views

  29. Avadon 2 Crashes (PC)

    By Mage Master,   
    • 3 replies
    • 1.1k views

  30. Blank screen for some games after Windows 7 rebuild

    By bigw,
    • 14 replies
    • 4.9k views

  31. A5: Moving saves from a PC to another?

    By Zalman,
    • 2 replies
    • 818 views

  32. Issues with Sylo theme (PHP illegal string offset error)

    By Earth,
    • 13 replies
    • 4.3k views

  33. Avadon 2 OpenGL sluggish, DX crashes

    By Lord Yanaek,
    • 7 replies
    • 1.7k views

  34. Something is wrong with Encyclopedia Ermariana account creation

    By Xazo-Tak,
    • 2 replies
    • 863 views

  35. Avadon 2 and Tinkermage

    By Earth,
    • 6 replies
    • 1.1k views

  36. Geneforge Resolution unable to run

    By xensaya,
    • 3 replies
    • 1.6k views

  37. Installing Macintosh Games From CD: "Requires admin privileges to run."

    By Spidweb,
    • 7 replies
    • 8.3k views

  38. DirectInput Error & Failed to set up Mouse.

    By Samantha,   
    • 0 replies
    • 766 views

  39. Avadon 2: Screen turns weird colors when loading

    By tolkienfan37,
    • 3 replies
    • 867 views

  40. Screen resolution (Playing on a netbook)

    By Yukkkari,
    • 2 replies
    • 1.5k views

  41. Cannot install Avadon 2

    By GingerGlaahk,   
    • 7 replies
    • 1.4k views

  42. Avadon 2: Explain like I'm 4 years old

    By dolphindave,
    • 5 replies
    • 1.4k views

  43. Avadon 2 - cursor does not move smoothly

    By jaynjay,
    • 1 reply
    • 790 views

  44. Geneforge 5 Graphical Glitch

    By Learned Noremac,
    • 2 replies
    • 1.6k views

  45. Avadon for the ipad - no sound

    By Jwj,   
    • 3 replies
    • 1.3k views

  46. Avadon 2 Resolution

    By Tyranicus,
    • 3 replies
    • 1.5k views

  47. Captain Odil disappearance

    By dragonspeaker,   
    • 11 replies
    • 2.1k views

  48. Avadon 1 steam version crashing on first dungeon

    By Speedstersonic,
    • 11 replies
    • 1.6k views

  49. Avadon 2 demo - quest map update

    By peon,
    • 0 replies
    • 1.1k views

  50. Two characters in one square

    By Edgwyn,
    • 2 replies
    • 861 views
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